Reference

Our Legal Terms and What They Mean for Your Account

These terms set out how 888livescore operates, what you can expect from us, and what we ask of you. Access and eligibility depend on local law and are available where local regulations permit — including for accounts using DANA, OVO, and GoPay.

Jurisdiction-dependent accessDANA, OVO, GoPay account contextAccount holder rightsData handling policyIndonesia-eligible regions
888livescore Our Legal Terms and What They Mean for Your Account
ACCOUNT SECURITY

How We Protect Your Data and Account Integrity

Data Handling

We collect only what is needed to run your account — login details, linked wallet names such as DANA or OVO, and transaction records. We do not sell your data to third parties.

Cookie Policy

We use session cookies to keep you logged in across browser tabs and to remember your preferred payment method. You can manage cookie preferences from the settings page in your account.

Retention Period

Account records including GoPay and OVO transaction logs are retained for the period required by applicable regulations. After closure, retained data is deleted on the schedule set by those requirements.

Access and Changes

You can request a copy of your account data, ask us to correct inaccurate details, or request account closure at any time via live chat or email. We process each request promptly.

CONTACT PATHS

How to Reach Us About Legal or Policy Questions

Team online

Live Chat

Open the chat icon in the bottom-right corner of any page. Our Indonesia support team handles legal and account queries around the clock, including wallet verification issues.

Email Support

Send your legal or account question to our support address. We aim to respond within one business day. Include your account ID and the wallet type — DANA, OVO, or GoPay — if relevant.

Account Help Centre

For policy documents, data requests, or account closure instructions, go to the Help Centre from your account dashboard. Most requests can be submitted and tracked there without waiting.

Common Legal and Policy Questions Answered

These are the questions we hear most often about account rights, data handling, and how our terms apply to Indonesia accounts using local payment wallets.

Accounts are available to individuals in regions where access is permitted under local law. Eligibility depends on your location and applicable local regulations at the time of registration.

When you link DANA, OVO, or GoPay to your account, the wallet name and transaction reference are stored for verification and dispute purposes. Full wallet credentials are never stored on our side.

Contact our support team via live chat or email and include your account ID. We will send a summary of the data we hold against your account within the timeframe required by applicable rules.

Yes. Submit a deletion request through live chat or the Help Centre. Note that transaction records linked to DANA, OVO, or GoPay withdrawals may be retained for the period required by audit regulations before deletion.

We notify active account holders with an in-platform alert before any change takes effect. Continuing to use your account after that alert counts as acceptance of the updated terms.

Reach out to our support team via live chat or email and request closure. We will confirm the request, process any pending GoPay or OVO withdrawal, and close the account once the balance is cleared.